Effective Date: April 18, 2026
1. Introduction
Welcome to Personal Shopper. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you create an account or use our services. By using Personal Shopper, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following personal information when you register and use our platform:
- Full name and contact details (email address, mobile number)
- Account credentials (username and password)
- Order history and purchase records
- Identification details or order confirmation codes for in-person pick-up validation
- Payment information (processed through trusted third-party payment processors)
3. How We Use Your Information
Your personal data is used strictly for the following purposes:
- Order Processing — To facilitate the purchase, payment, and delivery of your orders.
- Account Management — To maintain your profile, order history, and account settings.
- Pick-up Validation — To verify your identity and ensure secure, fraud-free in-person handovers.
- Security — To send email verification codes and protect your account from unauthorized access.
- Order Notifications — To send SMS and email updates regarding your order status, pick-up schedules, time slots, and location details.
4. How We Share Your Information
We do not sell your personal data to any third parties. Your information may be shared only with trusted service providers (such as payment processors and logistics partners) solely to fulfill the services you have requested. These parties are contractually obligated to handle your data securely and confidentially.
5. Data Retention
We retain your personal information for as long as your account remains active or as necessary to provide our services. You may request deletion of your account and associated data at any time by contacting our support team.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal obligations
- Withdraw consent to data processing at any time (note: this may affect your ability to use certain services)
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Communications and Notifications
By providing your email address and mobile number, you consent to receive:
- Email communications including verification codes and account-related notices
- SMS notifications regarding order status, pick-up dates, time slots, and location information
You may opt out of non-essential communications at any time by contacting us.
9. Eligibility
Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. We will notify you of significant changes via email or through a notice on our platform. Your continued use of Personal Shopper following any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: personalshoppersystem@gmail.com